Analysing, Improving IT...

Jenni Does IT Limited is a professional consultancy business that specialises in helping businesses change (improve) and be better!

How you say? Well in business these days it's important to remember that information technology and digital innovation is at the heart of any business strategy and there are no IT projects, only business projects. It doesn't all start and stop with the technology! How many times have businesses rushed to implement technology to get only a faction or some of the benefits - the technology made life better but it didn't live up to its full potential. Why is that?

We need to be better and get better at managing the business change, that comes with any project. It's people, process and then technology in that order.

PEOPLE

People need to be engaged and involved in change to aid the journey they need to go on in order to transition and accept it. Most, if not all change, involves loss and opportunity, by focusing on the positives we can help people along. People fear the unknown and uncertainly, painting pictures more gloomy than reality in a lot of cases. Engaging and involving the people affected by a change will help improve acceptance and result in positive change that is more likely to be sustained.

PROCESS

The activities businesses need to perform to deliver successful business outcomes and results rely on processes. We use technology to help us perform all or parts of processes. Technology can often be seen as something which holds back process performance but this isn't always a fair assessment. A business needs to understand its processes and have these clearly defined and documented before IT solutions can be optimally effective at supporting business needs. Businesses strive for process automation but how can we fully automate something that isn't well defined and understood? Process maturity and automation go hand-in-hand.

TECHNOLOGY

Technology is at the heart of any business these days, mobile enablement and digital innovation are key themes of our times. IT solutions are more complex and need to be more integrated than ever before, indeed data integration and the ability to bring together information in real time from disparate systems is key to helping drive businesses forward in terms of technological advancement and the customer proposition. Customers are increasingly expecting businesses to evolve their technology in ways that deliver personalisation and context sensitive IT. For organisations, employees have the same expectations too.

So technology is rapidly evolving and successful IT that delivers good business value is about getting more personal...

What Jenni Does IT can offer...

A wealth of experience, across a number of sectors; IT, airlines, aviation, human capital management (HR), that said business process improvement and IT implementation skills are not sector or industry dependent and we do our best when presented with new challenges and business sectors. Ultimately we are adapt at helping organisations to implement significant business change and solve complex business problems. We have managed and implemented many new IT systems from service management tools to airline flight navigation and planning, to HR human capital management solutions.

Jenni Does IT Limited offers expert business analysis, process analysis, business change and service transformation consultancy services as well as supporting or implementing new business IT solutions, keeping a keen eye and focus on the people and process aspects of any such change. The company also has significant experience in Human Capital Management (HCM), Service Delivery and Service Management for those wanting to mature these landscapes.

Our passion is in helping businesses that want to grow and mature, be better through the delivery of significant and sustainable business improvement initiatives no matter how large or small. Please do get in touch.